When some 30 logistics sales staff from GAC offices throughout India gathered for a recent sales meeting, Chief Operating Officer for Logistics Services Gracias Thevar had a colourful way to build team spirit and drive home the message he wanted them to take back with them.
Each colleague was tasked to paint a piece of a puzzle with paints sponsored by GAC India customer PIDILITE, without knowing what big picture the individual pieces would make when put together. When they were fitted together, they revealed the inspiring message ‘In the middle of every uncertainty lies an opportunity’.
It was one of the highlights of the two-day gathering chaired by Gracias and MD Mark Delaney in Alibaug, a coastal town in Maharashtra, about 100km from Mumbai. They reviewed performance, set targets and shared roadmaps on how to increase their share of the Indian logistics market. Says Gracias: “It was a productive meeting and we will work closely with the relevant stakeholders on executing the key takeaways, such as developing more G2G trade lanes, adding value to our service, focusing on corporate customers and using the social media more extensively for marketing our services.”