Survey shows where to improve
A GAC Intranet Survey conducted late last year shows most staff still rely on emails from management as their primary source of information. Fewer than one in ten staff use The Genie for that purpose but a revamped Genie is set to change that.
Just over 4,000 GAC staff were invited to take the survey. 20% responded (which is a good response % for an online survey). Two-thirds of the respondents were based in Asia (just under 35% in the Middle East and nearly 33% in the Asia Pacific & Indian Subcontinent region). Europe and Africa were around 8% and Africa had 4.24% completing the survey.
User-friendly Search function
Notifications for updates
Collaborate & communicate with colleagues
Find a colleague
Access to other
Search for and download documents & collaterals
Information about routines/processes/
Information about my department/my role
Real time editing of documents
Ability to like and comment on content
Customisable content for personal homepage
Internal job vacancies
Ability to publish and share information
Read about non-work related (lifestyle) subjects
Corporate Communications Executive Amanda Phoon says work is underway to address the issues raised by the survey.
“The survey provided great insights into the type of intranet that our colleagues need, and we believe that they will enjoy using the new Genie. It will have a modern, refreshing and user-friendly interface with multiple useful features. We are looking forward to sharing it, and hope that people will turn to it for the latest GAC news and information.”
― Amanda Phoon, Corporate Communications Executive
Expect more on updates on the new Genie this year.